Roger has more than 40 years’ claims experience specializing across all lines, first as an independent adjuster and then with a major insurer for more than 30 years. With roles in both senior management and quality control, Roger excelled in contract negotiation, file audit, and training including development of various claims courses for the Insurance Institutes and internal company guidelines. Roger has worked as a claim consultant for over 10 years for both the London and domestic market.
Roger holds his Fellow, Chartered Insurance Professional (FCIP) from the Insurance Institute and volunteers as an Insurance Ambassador and Mentor with the Insurance Institute of Canada. He is fluently bilingual in English and French, working in claims management in both Ontario and Quebec.
Roger is an avid golfer, has six grand kids, and has been a volunteer driver for 10 years for the Cancer Society.